FAQs

1. What services does Urban Ledger Bookkeeping offer?

Urban Ledger Bookkeeping provides a wide range of virtual bookkeeping services, including:

  • Accounts payable and receivable management
  • Bank and credit card reconciliations
  • Payroll processing
  • Financial reporting
  • Budgeting and forecasting
  • Tax preparation and filing
  • Bookkeeping cleanup and catch-up
  • Custom financial reports

2. How do I get started with Urban Ledger Bookkeeping?

Getting started is easy! Simply contact us through our website, email, or phone. We’ll schedule an initial consultation to discuss your bookkeeping needs and determine the best plan for your business. Once we agree on the services, we’ll set up your account and start managing your books.

3. What industries do you serve?

We serve a wide range of industries, including but not limited to:

  • Retail
  • E-commerce
  • Healthcare
  • Real estate
  • Professional services
  • Non-profits
  • Hospitality
  • Construction

4. How much do your services cost?

Our pricing depends on the specific services you require and the size of your business. We offer customized pricing plans to fit your unique needs. Contact us for a free quote and consultation.

5. How do you ensure the security of my financial data?

We take data security very seriously. We use industry-standard encryption and secure servers to protect your information. Our team is also trained in data privacy best practices to ensure your information is handled with the utmost care and confidentiality.

6. Can you work with my existing accounting software?

Yes, we are proficient with various accounting software platforms, including QuickBooks, Xero, Sage, FreshBooks, and others. We can adapt to your preferred software to ensure a smooth transition and continuity.

7. Do I need to provide physical documents?

No, you don’t need to provide physical documents. Our services are entirely virtual. You can upload your financial documents securely through our online portal or via email. We also accept digital copies of receipts, invoices, and other necessary documents.

8. How often will you update my books?

We offer flexible service plans to meet your needs. You can choose from daily, weekly, bi-weekly, or monthly updates, depending on your business requirements and preferences.

9. What if I have urgent bookkeeping needs or questions?

We are here to support you. For urgent needs or questions, you can contact your assigned bookkeeper directly via email or phone. We strive to respond to all inquiries promptly.

10. How will I receive my financial reports?

You will receive your financial reports via email or through our secure online portal. We can also schedule regular virtual meetings to review and discuss your financial reports in detail.

11. What happens if I need to cancel your services?

If you need to cancel our services, please contact us directly. We require a 30-day notice for cancellations. We will ensure a smooth transition and provide you with all necessary financial documents and reports up to the date of cancellation.

12. Can you help with tax preparation and filing?

Yes, we offer comprehensive tax preparation and filing services. Our team stays updated on the latest tax laws and regulations to ensure your tax returns are accurate and filed on time.

13. Will I have a dedicated bookkeeper?

Yes, each client is assigned a dedicated bookkeeper who will manage your account and be your primary point of contact. This ensures personalized service and a thorough understanding of your business.

14. What if my business grows or changes? Can your services scale with me?

Absolutely. Our services are designed to scale with your business. Whether you’re a small startup or a growing enterprise, we can adjust our services to meet your evolving needs.

15. How do I know your services are reliable?

Urban Ledger Bookkeeping is committed to providing reliable and accurate services. We have a team of experienced and certified bookkeepers, accountants, and financial professionals who adhere to best practices and industry standards. Additionally, we offer client testimonials and references upon request.

16. How do you handle discrepancies or errors in bookkeeping?

If discrepancies or errors are found, we promptly investigate and resolve them. Our quality control processes include regular reviews and audits to ensure accuracy and reliability. We maintain open communication with our clients to address any concerns immediately.

17. Can you assist with financial planning and strategy?

Yes, we offer financial planning and strategy services to help you make informed business decisions. This includes budgeting, forecasting, cash flow analysis, and strategic financial advice tailored to your business goals.

18. What are the benefits of outsourcing bookkeeping to Urban Ledger Bookkeeping?

Outsourcing your bookkeeping to us offers several benefits, including:

  • Cost savings compared to hiring an in-house bookkeeper
  • Access to a team of experienced financial professionals
  • More time to focus on your core business activities
  • Enhanced accuracy and reliability of financial records
  • Scalable services to grow with your business
  • Peace of mind knowing your financial data is secure and compliant

19. How do you communicate with clients?

We communicate with clients via email, phone, and our secure online portal. We also offer virtual meetings to discuss your financial reports and any other bookkeeping-related matters.

20. How can I contact Urban Ledger Bookkeeping for support or inquiries?

You can contact us through our website, by email at info@urbanledgerbookkeeping.com, or by phone at +442079939719. Our support team is available during business hours to assist you with any questions or concerns.

We look forward to helping you with your bookkeeping needs!